Refund & Cancellation Policy.

Verdex is $300 per month, billed monthly in advance through Stripe, and includes $600 of title services each month with orders counted at their face value by size (current rates on the subscribe page). The subscription renews automatically each month until you cancel.

Usage past the included $600 bills at the same face-value rates, monthly in arrears on your next invoice. Every processed order is logged with full traceability, so an overage charge can always be matched to the documents behind it.

Cancel any time from the billing portal in the app (Manage billing) or by emailing hello@verd3x.com. Cancellation takes effect at the end of the current billing period: you keep full access until then, you are not charged again, and any overage accrued in the final period appears on your last invoice.

Monthly subscription fees are generally non-refundable for partial months - cancelling stops future charges rather than prorating the current one.

We always refund duplicate charges and billing errors, and anything the law requires us to refund. If a charge looks wrong, email us within 30 days and we’ll review it against the processing logs. Approved refunds go back to the original payment method, typically within 5-10 business days.

Overage charges for documents that were actually processed are non-refundable once the work is done.

New accounts get their first documents free (currently two, with page limits) - no card required, so there is nothing to refund. A subscription is required to continue past the trial.

Billing questions, disputes, and anything unclear: hello@verd3x.com. A short email almost always sorts it out faster than a chargeback.